Full form of the RQS is - Requirement for Quality System. This term is associated with H&M quality requirement for suppliers.
In a job posting, H&M explained the responsibility of RQS personnel:
The RQS is accountable to:
- Develop and secure H&M Group Suppliers on RQS – Requirement for Quality System
- Develop an internal Quality Control team in RQS
- Communicate, support and cooperate with internal teams and globally in all RQS areas
1. Develop and secure H&M Group Suppliers on RQS – Requirements for Quality System
- Conduct audits using and following H&M’s RQS guideline & checklist
- Prepare an agreed and clear report after auditing, and send and explain it to the Supplier and those concerned within the Production teams
- Analyze the Country’s overall supplier development and area of improvement and initiate actions together with the Senior Quality Controller and Product Quality Manager
- Encourage H&M Suppliers to be proactive in finding the reasons for problems & establish methods & routines to avoid them in the future
- Give feedback to suppliers about general quality problems faced in order to prevent similar problems happening in the future
- Support and Guide suppliers with practical advice about system development and implementation to secure production
- Provide education on RQS. Keep Suppliers updated if there are changes and work in close cooperation with the Suppliers’ RQS responsible
- Explain and create awareness about connections with the Management System and RQS
- Create awareness about the customer satisfied quality concept
- Work proactively with H&M Suppliers and factories to secure H&M’s quality standards
2. Develop an internal Quality Controller team in RQS
- Train and Educate Quality Control team on RQS audits
- Follow up RQS progress engaging the Quality Control team. Act and support them in their findings
3. Communicate, support and cooperate with internal teams in all RQS areas
- Always be updated about the Management System audit findings to connect with RQS audit results
- Be proactive, foresee and define the problem. Work with relevant colleagues to prevent stopped orders